The Industry’s Only All-in-One Professional Standards Case Management Software for REALTOR® Associations.

Built for associations by association management experts. Organized, efficient and stress-free professional standards administration. Online 24-7-365. Go live in 45-60 days


CasePro makes it easy to manage complaints, ombudsman, arbitration requests and case pipelines, produce accurate documents, schedule meetings and track communications from anywhere.

Complaint Submission

Collect ethics and arbitration requests directly on your website. Cut inefficient, tedious processes.

Case Administration

Track your entire case pipeline at a glance, create NAR-compliant documents with one click and verify document delivery.

Panel Management

Organize volunteers, instantly create panels and painlessly schedule committee meetings. Eliminate “back-and-forth” scheduling.

Summary Reporting

Generate summary reports effortlessly for board of directors, state or national associations. Reduce time-intensive reporting.

“I spent a lot of time in the beginning working with McKenna’s CasePro™ team. The training upfront was thorough and very important to learning CasePro™. Their Customer Service is wonderful.”

Linda Derrick, Professional Standards Manager, Pinellas REALTOR® Organization

“Converting to the CasePro™ application has increased my efficiency and ability to successfully administer Professional Standards for Canopy Association of REALTORS®.“

Michelle McCaskill, Vice President, Risk Management Canopy REALTOR® Association

“As Vice Chair of RASM’s Grievance Committee I want to say thank you for the CasePro System. The secure link gives us the documents that have been submitted by the complainant in one location so we don’t need to scroll through emails to find them.”

Ken Hanson, Vice Chair of Grievance Committee REALTOR® Association of Sarasota and Manatee

“CasePro is very easy, organized and efficient. I really like how CasePro’s™ panel generator selects members. I quickly edit the panel and then send out the GC and Hearing availability ‘Requests’ directly from CasePro™. This is completed in under 5 minutes. I love it!”

Allison Rabon, Membership Compliance Director Oklahoma Association of REALTORS®


Elizabeth McKenna, CAE
Principal & Managing Partner


Does your professional standards department need some help?

From managing your professional standards case volume to supporting association staff and volunteers working from home, CasePro is here to help you.