The CASEPRO® Platform is the only all-in-one software for professional standards complaint management.

Built for associations by association management experts. Organized, efficient and stress-free professional standards administration. Online 24-7-365. Go live in 45-60 days

ALL YOUR COMPLAINTS – ALL IN ONE PLACE.

CASEPRO® Software makes it easy to manage complaints, ombudsman, arbitration requests and case pipelines, produce accurate documents, schedule meetings and track communications from anywhere.

Complaint Submission

Collect ethics and arbitration requests directly on your website. Remove inefficient, tedious processes.

CASEPRO®
Portal

Track your entire case pipeline, create complaint documents with one click and verify document delivery.

Panel Management

Organize volunteers, create hearing panels and schedule hearings. Eliminate “back-and-forth” scheduling.

Summary Reporting

Generate reports effortlessly for board of directors and oversight. Reduce time-intensive reporting.

“I spent a lot of time in the beginning working with the CASEPRO® Software team. The training upfront was thorough and very important to learning the CASEPRO® Platform. Their Customer Service is wonderful.”

Linda Derrick, Professional Standards Manager, Pinellas REALTOR® Organization

“Converting to the CASEPRO® Software application has increased my efficiency and ability to successfully administer Professional Standards for Canopy Association of REALTORS®.“

Michelle McCaskill, Vice President, Risk Management Canopy REALTOR® Association

“As Vice Chair of RASM’s Grievance Committee I want to say thank you for the CASEPRO® Software. The secure link gives us the documents that have been submitted by the complainant in one location so we don’t need to scroll through emails to find them.”

Ken Hanson, Vice Chair of Grievance Committee REALTOR® Association of Sarasota and Manatee

“The CASEPRO® Software is very easy, organized and efficient. I really like how the platform’s panel generator selects members. I quickly edit the panel and then send out the GC and Hearing availability ‘Requests’ directly from CASEPRO® Software. This is completed in under 5 minutes. I love it!”

Allison Rabon, Membership Compliance Director Oklahoma Association of REALTORS®

HAPPY CUSTOMERS.

Orlando Regional Realtors
Arkansas Realtors
Georgia Realtors
Nebraska Realtors
NVAR Realtors
Tennessee Realtors
Broward

Elizabeth McKenna, CAE
Principal & Managing Partner

SAY HELLO.

Does your professional standards department need some help?

From managing your professional standards case volume to supporting association staff and volunteers working from home, CASEPRO® Software is here to help you.